Refund Policy

We offer a full-featured 30-day trial and a clear refund policy for our traders.

First, to show our commitment to you, we offer a 100% free 30-day trial without a credit card or payment method required to start. The free trial is fully functional and places no limits on bot features or functionality. Your free trial also includes the ability to run custom backtests and there are no limits on viewing ‘Top Backtests’ in the community database. The trial period allows you to explore all of the platform’s features and capabilities before you choose to upgrade and continue with Option Alpha.

When you eventually do choose to upgrade to a monthly or annual plan (view pricing), rest easy knowing there are no contracts or commitments, and you can cancel at any time. We make it easy to cancel your subscription with one click inside your billing profile. In the unlikely event that you choose to cancel, your subscription remains active for the remainder of your paid billing period. When the billing period ends, your cancellation is effective, your account will be deactivated, and you will no longer have access to the platform.

We offer both monthly and annual plans. There are no refunds for monthly plans. If you cancel a monthly plan subscription, your subscription remains active for the remainder of your paid billing period. Annual plans are refundable within 7 calendar days of an automatic renewal billing (i.e., after the trial and after the first annual renewal). Annual plans are non-refundable within the first year’s billing period. If you cancel an annual subscription during the first year, your subscription remains active for the remainder of your paid billing period.

We are very proud of our platform and the team that supports you here at Option Alpha, and we believe you deserve to work with a company that is transparent and straightforward with all subscription billing and refunds. If you have any questions about this policy before upgrading, please contact us at [email protected] and we’d be happy to help answer any questions you have.