You can quickly and easily update or modify your security settings at any time.
Password Management
Your password must be 8 or more characters with at least 1 upper and lowercase letter, 1 number, and 1 special character ($ # @ ! % ^ * + ~ ?).
You will receive an email verification for your changed password. If you do not receive an email, be sure to check your spam folder before contacting the member support team.
If you forgot your password, click here to reset your password.
Note: if you have a Legacy account with Option Alpha, you will need to create a new password for the autotrading platform. It will not recognize your old password.
Session Timeout
Option Alpha has a built-in session timeout that automatically logs you out after a defined period of no activity.
The session timeout is set to 30 minutes by default. You can choose between five settings.
- 30 minutes
- 1 hour
- 2 hours
- 4 hours
- 8 hours
If your session times out, you will be need to input your password again to log into the platform and return to the same page.
Two-Step Authentication
You can enable two-step authentication for an added layer of protection in your account.
Youβre prompted to enter your phone number, and a 6-digit security code will be sent to you to verify your account.
.png){kind=avatar}
