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Account Security

Your security is our priority. Learn how to manage your account's password, settings, and platform preferences.

You can quickly and easily update or modify your security settings at any time.

Password Management

Your password must be 8 or more characters with at least 1 upper and lowercase letter, 1 number, and 1 special character ($ # @ ! % ^ * + ~ ?).

Password Management

You will receive an email verification for your changed password. If you do not receive an email, be sure to check your spam folder before contacting the member support team.

If you forgot your password, click here to reset your password.

Note: if you have a Legacy account with Option Alpha, you will need to create a new password for the autotrading platform. It will not recognize your old password.

Session Timeout

Option Alpha has a built-in session timeout that automatically logs you out after a defined period of no activity.

The session timeout is set to 30 minutes by default. You can choose between five settings.

  • 30 minutes
  • 1 hour
  • 2 hours
  • 4 hours
  • 8 hours
Session Timeout

If your session times out, you will be need to input your password again to log into the platform and return to the same page.

Two-Step Authentication

You can enable two-step authentication for an added layer of protection in your account.

Two-Step Authentication

You’re prompted to enter your phone number, and a 6-digit security code will be sent to you to verify your account.


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