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FAQs
What is a "Canceled" position?
A position is canceled when it was unable to open for any number of reasons. The position will (by design) occupy a position slot until you cancel it and make room for a new position.
Can I remove a canceled position from the Position Statement?
You can remove a canceled position by selecting it and clicking “Cancel." This will free up the position slot so that a new position may be added.
If I don't cancel a trade that did not open, what happens?
Canceled trades show up in the “Active Positions“ section with an error message. You can select the position and cancel it; if you don't, it will count toward your position limits.
Will I get notified of "Canceled" positions?
No. You will receive notifications for errors but not canceled positions. You must manually cancel a position.
Do canceled positions count towards my bot position limits?
Yes. When an order encounters an error, you must manually cancel it to remove the position from your active positions and free up room in your bot.
